Help and Support
Getting Started with Moodle
If you're new to our Moodle platform, we recommend starting by self-enrolling on the Moodle Orientation Course. This self-paced course will guide you through the essential features and help you become familiar with navigating the site, submitting assignments, participating in forums, and more.
Need Assistance?
The Digital Education team is here to help with any questions or technical issues you may encounter.
Contact methods
- Email support - you can reach us at elearning@ibms.org
- Contact form - please fill out our online contact form
When contacting us, please include:
- A clear description of your issue, question or feedback
- Any error messages you've received
- Screenshots (if applicable) can be emailed
We aim to respond as quickly as possible.
For any non-system matters related to your course, please contact your course tutor directly.